Privacy Policy
Effective Date: November 18, 2025
Emergent Women Enterprises LLC (DBA Life Sprout Collective) (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, store, and protect your personal information when you visit our website and sign up for our free resources.
Privacy Policy (Including Text Messaging Policy)
Effective Date: [Insert Date]
[Your Business Name] (“Company,” “we,” “our,” or “us”) values your privacy and is committed to being transparent about how we collect, use, and protect your information. This Privacy Policy explains the types of information we collect, how we use it, and the choices you have regarding your data, including how we handle email and text message communications.
1. Information We Collect
We may collect the following information when you interact with our website or services:
Personal Information
- Name, email address, and phone number when you sign up for a free resource, schedule an appointment, or fill out a new patient intake form.
- Any information you voluntarily provide.
Non-Personal Information
- Browser type, IP address, pages visited, and similar analytic data collected via cookies or tracking technologies.
2. How We Use Your Information
We may use your information for the following purposes:
Email Communications
- To deliver the free resource (“freebie”) or information you requested.
- To send helpful content, tips, resources, and occasional service updates.
- You may unsubscribe at any time by clicking the “unsubscribe” link in any email.
Text Message (SMS) Communications
We may send SMS messages to the phone number you provide for non-promotional, non-PHI (Protected Health Information) purposes, including:
- Appointment confirmations
- Scheduling or rescheduling coordination
- Missed appointment notifications
- Closure or delay notifications (e.g., weather-related)
- Clarification of simple, non-PHI questions related to your visit or availability
We do not ask for your phone number until you schedule an appointment through our online booking site at https://lifesproutcollective.janeapp.com or complete a new patient intake form.
PHI will never be sent via text.
All PHI-related questions or discussions must take place through our HIPAA-secure EHR patient portal.
3. Text Messaging Policy & User Rights
To ensure clarity and compliance with SMS regulations, our texting policy includes the following requirements and disclosures:
Purpose of Text Messages
Text messages are strictly used for administrative and logistical communication related to your care. We do not send promotional or marketing text messages.
Message Frequency
Message frequency varies based on your appointment activity, but typically includes:
- 1–3 messages per appointment cycle
- Occasional notifications for closures or urgent scheduling updates
Opt-Out Instructions
You may opt out of text messaging at any time by replying:
“STOP” → ends all SMS communication
“HELP” → provides assistance or contact information
Carrier Disclosures
- Message and data rates may apply depending on your mobile carrier.
- Carriers are not liable for delayed or undelivered messages.
Data Use
Your phone number is used exclusively for administering your care and scheduling needs.
We do not sell, rent, or share your phone number with third parties for marketing.
4. Sharing Your Information
We do not sell your personal information.
We may share information only when necessary:
- With service providers who help us operate our website, email system, scheduling software, or SMS delivery system (each bound by confidentiality obligations)
- When required by law or to protect safety and legal rights
5. Cookies & Tracking Technologies
We use cookies to enhance your experience, improve site performance, and analyze usage. You may adjust your browser settings to refuse cookies, though some site features may not function properly.
6. Data Security
We prioritize protecting your data through administrative, technical, and physical safeguards. While no system is 100% secure, we take reasonable steps to safeguard your personal information.
7. Your Rights
You have the right to:
- Access, update, or request deletion of your personal information
- Opt out of email or text communications at any time
- Request clarification about how your data is handled
To exercise your rights, please contact us at:
Email: [Insert contact email]
Phone: [Insert business phone]
8. Third-Party Links
Our website may link to third-party sites. We are not responsible for the privacy practices or content of those sites.
9. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted to this page with a revised effective date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Business: Emergent Women Enterprises LLC (DBA Life Sprout Collective)
Email: [email protected]
Address: 59 College Rd Ste 102 & 103 Fairbanks AK 99701
